Privacy Policy
Last updated: 4 November 2026. This policy explains how Chetas Solution (“we”, “us”) handles personal information collected through chetas.com.np and related contact channels.
Who we are
Chetas Solution (legal company name: CHETAS SOLUTION; D&B D-U-N-S: 31-208-7046) is a technology company based at Mulpani 6, Kathmandu, Nepal. Contact: [email protected], phone +977-9764599090.
What we collect
- Contact & demo forms — name, email, phone, company, business type, and message content you submit.
- Careers applications — name, email, phone, role of interest, optional note, and the CV file you upload (PDF/DOC/DOCX). CVs are stored in our hiring Google Drive folder for recruitment review.
- Email / WhatsApp / phone — information you choose to send us when you reach out directly.
- Technical basics — standard web server or hosting logs (e.g. IP address, browser type, pages requested) that our host may record for security and reliability.
We do not sell your personal information.
How we use information
- To respond to enquiries, demo requests, and support conversations
- To prepare proposals and deliver contracted services
- To improve our website and service operations
- To meet legal or accounting obligations when required
Where information goes
Form submissions may be processed through our lead workflow (including tools such as Google Sheets or equivalent operations software) accessible only to Chetas Solution staff who need them to reply. Career CVs may be stored in Google Drive (and optionally logged in a hiring spreadsheet) for recruitment. Hosting for this site may be provided by infrastructure providers (for example Firebase Hosting or similar). Those processors act on our instructions.
Retention
We keep enquiry records as long as needed to manage the relationship and for a reasonable period afterward for follow-up and legitimate business records, unless you ask us to delete them and we are not required to retain them by law.
Your choices
Email [email protected] to request access, correction, or deletion of personal information you have sent us. We will respond within a reasonable time.
Children
Our services are directed at businesses and professionals. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you acknowledge the revised policy.
See also our Terms of Use and How we work.